Uppa baby Strollers Support Ticket - MA, Massachusetts

Broken Brakes, Squeaking Wheels and Jammed lock - UPPA BABY VISTA STROLLER

Created By: cdesilva's Picture cdesilva Last Reply: cdesilva's Picture cdesilva
Priority Level: [High] Status: [Open]
Created: 6 years ago Last Updated: 6 years ago
Department: N/A Replies: 2

My 2010 Vista has had squeaky wheels (or possible squeaky shocks) for a few weeks and then today I noticed that the lock was jammed and later on that my brakes were no longer working. I live downtown Toronto and have used the stroller strictly for walking in the city and at the mall with my daughter... I really love the functionality of the stroller but I'm very disappointed that it is falling apart despite having spent almost $1,000 on it. I am going on a family vacation in mid-June and would really appreciate your help in resolving these issues.

Thanks in advance.


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cdesilva says: (6 years ago)
Hi - thanks for the reply! I will keep that in mind!

Just as an update... UppaBaby just sent me a new frame for my Vista. They were great! Very helpful and very prompt!

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